customerservice@westernecs.com   |   (858) 564-0233


What is DIMS?

DIMS stands for Distributor Information Management System. It is a way you can save time with order entry, save money on every order, track orders, and more.

Benefits:

  • Ground freight prepaid for any order of $100 or more
  • ½% discount off of invoice for each order placed on DIMS
  • NO minimum order amount
  • Expedited shipping for DIMS orders

Features:

  • Order Tracking
  • E-mail order confirmations
  • Shipping e-mail confirmations
  • Ability to change the shipping method
  • Order tracking
  • Place purchase orders on-line
  • Check price and availability

How to Sign Up for a DIMS Account

1. Open the Internet Explorer
2. Type www.lutron.com/dims2 on the address bar
3. The electronic sign-up page for DIMS should appear
4. Enter all information and click, “continue
5. If all required information is entered, a pop-up will state, “ You will be
contacted shortly via e-mail when your account is activated”
6. An e-mail with username, password, and the DIMS link will arrive
7. Click on the link in the e-mail, https://dims.lutron.com/dims and logon
8. If you need assistance or have questions, contact the DIMS Administrator
at (610) 282-7856 or dimsadmin@lutron.com

 

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